Privacy Policy

Polished Rock Ltd. T/A MARTECH3D® understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. Please read this Privacy Policy carefully and ensure that you understand it.

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:  
‍“Account” means an account required to access and/or use certain areas and features of our site.
‍“Cookie” means a small text file placed on your computer or device by our site when you visit certain parts and/or when you use certain features of our site. Details of the Cookies used by us are set out in Part 9, below.
‍“Cookie  Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

2. Information About Us
Our site is operated by Polished Rock Ltd. T/A MarTech3D, a limited company registered in England under company number 07467364.

3. What Does This Policy Cover?
This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that our have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact  to find out more or to ask any questions using the details in Part 10.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data hold. Please contact sing the details in Part 10 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to us directly, using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We ‍do not use your personal data in this way.
For more information about use of your personal data or exercising your rights as outlined above, please contact sing the details provided in Part 10.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns‍, however, so please contact us first, using the details in Part 10.

6. What Data Do You Collect And How Do You Use It?
Depending upon your use of our site we may collect and hold some or all of the personal data set out below, using the methods also set out in the table. Please also see Part 9 for more information about use of Cookies. We do not collect any ‘special category’ or ‘sensitive’ personal data.
a) Identity and contact information including name, company, email address, and telephone number, via the Request a Demo form or when you contact us directly by phone or email. We use this data to communicate with you for the legitimate interest of using our products or services, related to your company and position.

7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
a) Identity and contact information; no fixed period, deleted when there is no longer a legitimate interest.

8.How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

9. How Do You Use Cookies?
Our site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. All Cookies used by and on are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies.

The following Cookies may be placed on your device, with your consent:
a) Google Analytics (Alphabet Inc.). Google Analytics is an analytics service provided by Alphabet Inc. (Google). Personal Data collected: Cookies and Usage Data. Place of processing: US

10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: hello@polishedrockltd.co.uk
Telephone number: 020 3146 6823
Postal Address: International House, 64 Nile Street, London, N1 7SR.

11. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we or our business in a way that affects personal data protection.Any changes will be immediately posted on and you will be deemed to have accepted the terms of the Privacy Policy on your first use of following the alterations. We recommend that you check this page regularly to keep up-to-date.  

This Privacy Policy was last updated on 15th August 2024.